Terms of service

Welcome to M.2.O.

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, as well as our Shipping Policy and Refund & Exchange Policy.

If you do not agree with any part of these Terms, please do not use our website or place an order.

Eligibility

By placing an order, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information you provide is accurate, complete, and up to date.

Product Availability

All products displayed on our website are subject to availability.

Although we make every effort to maintain accurate inventory, certain products may become unavailable after an order has been placed.

In such cases, M.2.O reserves the right to cancel the order and issue a refund for any amount paid.

Pricing & Website Errors

We make every effort to ensure that product prices, descriptions, images, and other information are accurate.

However, errors may occasionally occur.

M.2.O reserves the right to correct any pricing, product description, inventory, or technical errors at any time without prior notice.

If an order has been placed using incorrect pricing or inaccurate information, M.2.O reserves the right to cancel the order before shipment and issue a full refund for any payment received.

Product Images & Colors

We strive to display our products as accurately as possible.

However, actual product colors and appearance may vary slightly due to:

• Lighting conditions.
• Photography.
• Screen settings.
• Device displays.

Such minor differences shall not be considered product defects.

Orders

All orders are subject to acceptance and availability.

M.2.O reserves the right to refuse, limit, or cancel any order at its sole discretion, including but not limited to cases involving:

• Suspected fraudulent activity.
• Pricing errors.
• Product unavailability.
• Incomplete customer information.
• Repeated refusal to receive previous orders.
• Abuse of our Refund & Exchange Policy.
• Any behavior that may result in financial or operational loss.

Customer Responsibilities

Customers agree to provide accurate and complete information, including:

• Full name.
• Delivery address.
• Phone number.
• Payment information (where applicable).

Customers are solely responsible for any delays, failed deliveries, or additional charges resulting from inaccurate information.

Shipping

Shipping is governed by the M.2.O Shipping Policy.

By placing an order, customers acknowledge that they have read and accepted all shipping terms, delivery conditions, advance payment requirements, and courier-related policies.

Refunds & Exchanges

Refunds and exchanges are governed solely by the M.2.O Refund & Exchange Policy.

Customers agree that all requests will be handled according to the conditions stated in that policy.

Intellectual Property

All content available on this website, including but not limited to:

• Logos.
• Product images.
• Graphics.
• Text.
• Designs.
• Layout.
• Branding.
• Website content.

is the exclusive property of M.2.O and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission from M.2.O.

Prohibited Use

Users may not:

• Use the website for unlawful purposes.
• Attempt to interfere with website functionality or security.
• Submit false or misleading information.
• Abuse, exploit, or misuse our services or policies.
• Engage in fraudulent transactions.

Violation of these Terms may result in cancellation of orders and permanent refusal of future service.

Limitation of Liability

To the maximum extent permitted by law, M.2.O shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of the website.
• Product availability.
• Delivery delays.
• Technical issues.
• Third-party courier services.
• Circumstances beyond our reasonable control.

Force Majeure

M.2.O shall not be responsible for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters.
• Severe weather.
• Government actions.
• Transportation disruptions.
• Pandemics.
• Wars.
• Strikes.
• Technical failures.
• Force majeure events.

Privacy

Customer information is collected solely for the purpose of processing orders, providing customer support, and improving our services.

M.2.O does not sell or intentionally disclose customers’ personal information to unauthorized third parties, except where required to fulfill an order or comply with applicable laws.

Changes to These Terms

M.2.O reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from the use of this website or purchases made through M.2.O shall be subject to the exclusive jurisdiction of the competent courts of Egypt.

Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms & Conditions, together with the Shipping Policy and Refund & Exchange Policy, constitute the entire agreement between the customer and M.2.O regarding purchases made through this website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact M.2.O Customer Support before placing your order.

Acceptance of Terms

By accessing this website or placing an order with M.2.O, you confirm that you have read, understood, and agreed to these Terms & Conditions, together with our Shipping Policy and Refund & Exchange Policy.